Whether you are a startup, small business, medium-sized business, or a large enterprise, everyone is welcome to apply!

No, application is free!

Currently, we only serve businesses registered under SSM. However, we have plans for businesses who are just starting out and are not registered under SSM, such as seasonal traders and street vendors. Keep a look out for updates!

Only the Company Director can apply for PAIDChain payment terminals.

Please fill in the application form with the Company Director’s information.

Yes, PAIDChain is compliant in accordance to the Malaysia Personal Data Protection Act (“PDPA”) 2010. The information provided in the application form will only be used for the purpose of applying for a payment terminal with PAIDChain. If you’d like to know more, please refer to our Privacy Policy.

As part of the application process, we require the applicant to verify themselves through the e-KYC process to verify that they’re authorised to apply on behalf of the company. Rest assured, all personal information is safeguarded and solely used for the application’s intended purpose.

The estimated approval time will take 3-5 business days.

We will use WhatsApp to provide you with regular updates on your application’s status, notifying you whenever there is progress in the application process. If you have not been getting your updates, you can contact our team at 010-202-7212.

If you are applying as a Partnership / Sole Proprietorship: • Form A • Form D • SST Approval From Customs (Optional) • Latest 6 months bank statements displaying bank name, account name, and account number • Photos of your business premise (Storefront with signboard, display of products, equipment, and payment counter)   If you are applying as a Private Limited: • Section 17 (a.k.a. Form 9) • Section 51 (a.k.a. Form 24) • Section 58 (a.k.a. Form 49) • Section 28 (a.k.a. Form 13) (Optional) • Latest 6 months bank statements displaying bank name, account name, and account number • Photos of your business premise (Storefront with signboard, display of products, equipment, and payment counter)

Step 1: Fill out a simple form with basic info (e.g., full name, trading address, and trading name). Step 2: Submit supporting documents through guided WhatsApp messages from our verified account. Step 3: Progress updates on your application status will be sent to you through WhatsApp.

Yes, in order to prove that your business is certified and legally formed, you will need to provide us with your SSM certificate as part of the application process.

No, you may not. However, our team will carefully match you with one of our partnered banks that best suits your business needs.

Of course you can!

When you’re applying for the first time, you can state the number of payment terminals you need in the application form. However, if you have applied and you would like to get additional payment terminals for your single-store location, please contact us, and we will get it sorted.

Most definitely!

If you are applying for different companies, you will need to submit an application for each of the companies you are applying for. If you have multiple outlets under the same company, fill in the application form once and provide us with the number of payment terminals that you would like to apply for.

Through WhatsApp, we will send links for you to upload the respective documents. Feel free to forward the links to anyone who has access to the documents. They can then submit the documents on your behalf.