“E-receipt” is a digital version of paper receipts, providing transaction details electronically and is stored on your Merchant Hub everytime you make a transaction. This offers an eco-friendly and convenient paper receipt alternative.

PAIDChain’s e-receipts help with managing payment disputes and are eco-friendly by reducing paper usage. They also simplify record-keeping for audits and tax compliance.

You can access your e-receipts in your Merchant Hub, under “Transaction History”.

Your e-receipts are stored in the Merchant Hub for up to 7 years.

Yes, they are.

Yes, you do. An e-receipt will be produced for every transaction you make and can be found on the Merchant Hub.

You may print out customer receipts if you are on the Growth and Established payment terminal plan as the terminal has a printer attached. As for the payment terminal provided in the Emerging plan, it does not have a printer attached, so it is not possible to print a receipt from the terminal.

You can simply request for paper roll refills via the AI chatbot on the Merchant Hub.

After a successful payment on the PAIDChain terminal, your customers can scan the QR code to view and download their e-receipt.